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Frequently asked questions
Everything you need to know before using The Myelin.
About the tools
The Myelin analyzes your content across three dimensions: Clarity (how easy it is for your audience to understand and retain), Influence (how effectively it moves your audience toward a behavior or decision), and Integrity (whether the content respects your audience's right to make an informed decision, scoring for fear-based framing, exploitation of cognitive biases, and honest representation of uncertainty). Each dimension is scored on a 1–10 scale based on established frameworks from cognitive psychology, behavioral science, and medical communication research.
Scores are calibrated on an absolute scale, a 5 means genuinely average medical communication, not a bad result. After the audit, you see both the original scores and the optimized scores side by side, so you can see exactly what improved and why.
The Content Auditor takes a piece of content you've already written and generates an optimized version with justifications. The Idea Generator takes a research article, PDF, or URL and gives you four starting points for your own content, tailored to your voice and audience: a guide to build on, not finished content. One improves what you have. The other helps you find what to create next.
Your voice and the AI
That's the core design principle. The Myelin uses the brand profile you set up during onboarding (your idiolect, tone, phrases you use, and things you'd never say) to calibrate every output. The goal is to sound like a better version of the same doctor, not a generic health influencer.
Both, depending on the tool. The Auditor works with content you already have. The Idea Generator helps you find what to create from research you're already reading. In both cases, The Myelin functions as a thought partner, not a ghostwriter. The clinical knowledge, the final voice, and the publishing decision are always yours.
The Myelin uses a mix of models, chosen per tool for the reasoning it requires: the Content Auditor runs on Claude Haiku 4.5, the Compliance Scanner runs on Claude Sonnet 4.5 for its stronger multi-step reasoning, and the Idea Generator runs on Google's Gemini 3.1 Flash Lite. The intelligence of the system comes primarily from the frameworks and methodologies built into The Myelin's prompts, not just the raw model.
Privacy and safety
No. The Myelin does not store the content you submit. We only store your email address and the brand profile you create during onboarding. We do not use your content to train AI models. We log anonymized usage metadata (content format, language, audience type) to understand how the tools are being used, never what you wrote.
The Myelin is designed for public-facing content, posts, articles, newsletters, video scripts. It is not designed for patient records or clinical notes. We recommend always using anonymized, deidentified content. If you have doubts about the content you want to paste you can use our Risk Checker.
The Myelin is a content communication tool for physician creators, not a clinical or patient data platform. It does not process, store, or transmit protected health information (PHI). As a best practice, do not submit any patient-identifiable information through the platform.
Professional responsibility
You are. The Myelin is a communication support tool, it helps you say what you know more effectively. It does not verify clinical facts, replace your medical judgment, or take responsibility for published content. Every output is a reference that requires your review and verification before use.
Medical boards regulate the practice of medicine, not communication tools. The risk arises if you publish content that is clinically inaccurate or misleading, regardless of whether AI was involved. The standard applies to the content you publish under your name, not the tools you used to write it.
Credits and plans
One credit = one tool execution. Running the Content Auditor uses 1 credit. Generating ideas uses 1 credit. Viewing your profile or navigating the platform does not consume credits.
Yes. Both tools support English and Spanish. You can set the output language independently for each session.
The tools will stop working until you top up or upgrade your plan. You can see your remaining credits at any time in the status bar at the top of the page.
Yes. Subscriptions can be cancelled at any time from your profile page. Your access continues until the end of the current billing period. See our Refund Policy for full details.
Write content that actually changes how your audience thinks
The Myelin is a suite of AI-powered tools for physician content creators. Audit your content, generate ideas from research, and run a pre-publish compliance check, all calibrated to your clinical voice.
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